FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How do we guarantee the quality?

Always pre-production samples before mass production;
Always perform final inspection before shipment.

What certificate do you have?

Our company has medical license, CE and FDA certificate.

What services can we provide?

Accepted delivery terms: FOB, CIF, EXW;
Accepted payment currencies: USD, RMB;
Payment methods accepted: wire transfer, credit card, cash;
Language: English, Chinese

Can you provide OEM & ODM service?

Yes, OEM and ODM orders are welcome.

Can I visit your company?

Warmly welcome to visit our company!

What is your delivery time?

Normally, our delivery time is within 30 days after confirmation.

Can you help design the packaging diagram?

Yes, we have professional designers to design all products according to customers' requirements.

What are the payment terms?

We accept T/T, USD account, Xtransfer account, can receive more than 20 currencies, Alibaba escrow and other payment terms.

How many days does it take to prepare the samples?

5-7 days. We can provide samples for free, but freight collect.